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Privacy Policy
Chemme.com (collectively, “chemme.com”, “we”, “us”, and “our”) is committed to protect the privacy of our visitors while they interact with the content, products and services on chemme.com. This Policy applies to chemme.com website, products, and services that display or provide links to this Policy. This Policy describes how chemme.com process your personal data, but it may not include all possible data processing scenarios. Chemme.com may inform you of product or service-specific data collection through supplementary policies or notices provided before collection.
Information Collection
You directly provide us with such data when you use our websites, products, services, or interactions by, for example, creating a chemme.com account or contacting us for support. We may also obtain data by recording how you use our websites, products, or services and how you interact with us. For example, we may use technologies like cookies or we may receive usage data from software running on your device. For anonymous users, collected data includes the websites you visit or the products and services that you use and other data that don’t involve your personal privacy. For registered users, collected data includes name, gender, enterprise name, job position, postal and email addresses, phone number, login information (account and password), photos, and certificate information, etc. We also collect the information you provide for us and the content of messages you send us, such as the query information you provide, or the questions or information you provide for customer service support.

Before using our products or services, you may need to provide personal data. In some cases you may be able to opt not to disclose your personal data to chemme.com. However, not providing chemme.com with certain data may mean that we cannot provide you with certain products or services or respond to an issue that you have raised.
Information Usage
We will only use your personal data for the following purposes:

1.Complete your transactions or service requests, including creating accounts, fulfilling orders, delivering, activating, and verifying products or services. Fulfill your requests for changes or providing you with requested information (such as marketing materials for products and services), and provide technical support.
2.Provide you with the specific services that you have requested.
3.Contact you with your consent, send you information about products and services that may be interest of you, responding to questions that you send to us, inviting you to participate in chemme.com activities (including promotional activities), market surveys, or satisfaction surveys, or sending you marketing information. If you do not want to receive these types of information, you can opt out at any time.
4.Send you important notices, for example the notice of the maintenance and updates of our website, system or application.
5.Improve our services through data analysis and researches.
6.Analyze the efficiency of our business operations and evaluate market share.
7.Ensure the security of our services and customers or users. Executing and improve our loss prevention and anti-fraud programs.
8.Obey and carry out applicable legal requirements, industry standards and our policies.

We will process your personal data on an appropriate legal basis as required by applicable laws, including:
1.Process your personal data to fulfill the contract when responding to a transaction or service request.
2.Process your personal data with your consent.
3. Process your personal data based on the legitimate interests of chemme.com or a third party when we use your personal data to contact you, conduct marketing or market surveys, improve our products and services, execute and improve our loss prevention and anti-fraud programs, etc.
4.Process your personal data as necessary to comply with and fulfill legal obligations.
Cookies & Similar Technologies
To ensure our website works smoothly, we may place a small piece of data known as a cookie on your device. Cookie, a text file stored by a web server on a computer or mobile device, can be retrieved or read only by the server that creates it. The text in a cookie often consists of identifiers, site names, and some numbers and characters. Cookies are unique to browsers or mobile applications you use. They enable websites to store data such as your preferences or items in your shopping cart.

Like many other websites or Internet service providers, cookies are used to improve user experience. Session cookies are deleted after your visit, while persistent cookies remain in place over multiple visits. Cookies allow websites to remember your settings such as language, font size on your devices, or other browser preferences, which means that a user does not need to reset preferences for every visit. On the contrary, if cookies are unavailable, websites will treat you as a new visitor every time you load a web page.

By using our website, you agree to the use of cookies and similar technologies as described above.
How We Protect Your Information
We are committed to protect the information we received from you.  We use appropriate management, and technical measures to protect your personal data from unauthorized access, disclosure, use, modification, damage, or loss. Chemme.com is committed to protect your personal data we received, however, please note that no security measure is perfect.
Opt Out/Corrections
It is your responsibility to ensure that all your personal data submitted to chemme.com is correct. Chemme.com is committed to maintain the accuracy and completeness of personal data and keep the data up-to-date.

To the extent required by applicable law, you may (i) have access to some of the personal data we maintain about you,(ii) require us to update or correct inaccuracies in that data,(iii) object to or restrict our use of your personal data, and (iv) require us to remove your personal data from our database.

According to your request, we will (a) correct or update your personal information, (b) stop sending emails to your email address, and/or (c) disable your account to prevent any future purchases through that account. Your written request may be required for safety purposes. If we have reasonable grounds to believe that the request is fraudulent, unworkable or likely to endanger the privacy of others, we may reject the request.
Updates to This Policy
Chemme.com reserves the right to update or change this policy at any time. If there are any changes, we will post the latest privacy policy on this page. If there are major changes to our privacy policy, we may notify you through different channels, such as posting a notice on our website or sending you a notification directly.
Contact us
If you have any queries or complaints about our compliance with this Privacy Policy, or if you would like to make any recommendations or comments to improve the quality of our Privacy Policy, please email Chemme Marketing Department at sales@chemme.com
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